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What it's Like to Visit Attractions in 2020

As museums, zoos, aquariums, observation towers, theme parks and other attractions begin to welcome back guests, a new normal has emerged for visiting. While you can still expect the same great views, fascinating exhibits, animal encounters, culture, and entertainment, some things will look, feel and operate differently. We're confident the attractions have been thoughtfully preparing for reopening and are ready to welcome you back safely. Here's what you can expect when planning an in-person visit.


Do You Have a Reservation?

In an effort to minimize crowds, some attractions will require a reservation or timed-ticket entry.

If you're using CityPASS tickets, visit our travel guide for up-to-date reservation and entry information. Also, be aware some attractions may not allow cash transactions or in-person purchases; mobile tickets are now available for all CityPASS products, so you can purchase in advance online.

Social Distance

The good news is some of the most iconic and popular places will be less crowded. It may be easier to snap a selfie and move about, but keep in mind social distancing guidelines. Look for floor markings and maintain 6 feet of distance from those not in your party.

Mask Up

Face coverings or masks will likely be required. Each attraction may operate a little differently and have different age requirements for wearing a mask. Generally, adults and children over the age of two will most likely have to mask up before entering. Some attractions may provide masks, but it's always a good idea to have your own.


Hours of Operation

Many attractions have reduced hours and days that they are open. This gives the staff more time between visitors to allow for deep cleaning. Plan ahead and check hours of operation. There may be earlier closing times and later opening times as well as weekday closures.

New Requirements

You may be required to fill out contact tracing information or have your temperature checked before entering an attraction. Contact tracing is a way to let people know they may have been exposed to an infected person. Some attractions may ask for your contact information should there be a cause to get in touch.

Enhanced Cleaning Measures

In addition to reduced hours and days of operation, some attractions have implemented new or state of the art cleaning measures. Seattle's Space Needle, for example, has invested $1 million in state-of-the-art technologies like ultraviolet light technology. Guests will pass through Far-UV-C "sanitizing" body scanners, and inside, the air has also been disinfected with UV light. You'll find plentiful hand sanitizing and washing stations at attractions, as well as stepped-up cleaning measures by staff.


Be Flexible

Things can change quickly. Mandated closures or new information may alter an attraction's ability to operate. CityPASS tickets for some cities now offer 30-day validity, giving guests more flexibility. You can also be assured that CityPASS offers a full refund on any unused CityPASS products for up to 365 days from the purchase date. If plans change and you aren't able to begin using your CityPASS, you'll get your money back.

Stay Kind

We're all in this together. We know the employees at these attractions are working really hard and are eager to welcome you back. Everyone is adjusting to new protocols, whether you're a guest or part of the staff. It might be hard for someone to see your smile under a mask, but a kind gesture or a thank you will go a long way.

Header Image Courtesy of Georgia Aquarium.